General Terms and Conditions

Compatibility

We make every attempt to check compatibility of our products with those advertised and where we know of potential compatibility issues, we note them in our item descriptions. However, product manufacturers sometimes update their products with equivalent but incompatible products and we cannot hope to keep up with these changes.

Therefore, it is the buyer's responsibility to check the compatibility of the item that you are ordering before you commit to a purchase. We will do our best to answer any questions to assist.

Returns & Refunds

We accept returns and will issue refunds upon their safe return in their original condition. However, the buyer is responsible for the costs of returning goods to us by a standard mail/courier method. We do not accept personal deliveries or offer to collect the goods.

If the item is faulty or develops a fault during the warranty period stated in the listing, then we will refund item cost or replace the item.

You must contact us before returning items in order to receive a refund.

Staff Abuse

We are obligated to protect our staff from abuse. Therefore, any abuse (direct or through aggressive communication) will be dealt with in the following manner:

• We will revert to the interpreting our T&C to the letter and offer no goodwill
• We will ban the buyer from all future transactions with us.